Windows autopilot device not enrolled. EDIT: I wanted to clarify I'm trying to .

Windows autopilot device not enrolled. To import the CSV file, open the Microsoft Intune admin center, and then select Devices > Windows > Windows enrollment > Devices (under Windows Autopilot Deployment Program) > Import. Feb 11, 2025 · This article provides suggestions for troubleshooting device enrollment issues in Microsoft Intune. Dec 3, 2024 · Hello Team, We are attempting to enroll a device as an Autopilot object in a new tenant without resetting it. All of our devices, somehow, are in Intune autopilot. To remove the Windows Autopilot registration from the device, see Deregister from Windows Autopilot using Intune The Retain enrollment state and user account option is only available for Windows 10 version 1709 or later. Feb 24, 2025 · Understanding the Windows Autopilot Enrollment Process Windows Autopilot is designed to streamline the device setup process by eliminating the need for traditional imaging tasks. I tested our autopilot with azure only devices and it works perfectly. Jun 10, 2021 · I have a new Dell laptop that was AAD joined and Intune enrolled thru Autopilot (Dell loaded the service tags). Decide which enrollment method to use, and get an overview of the administrator and end user tasks to enroll devices. Nov 26, 2023 · Devices are cloud only joined, and enrolled to Intune via self deploying mode, but few devices shows Entra ID registered instead of Entra ID joined. The Intune device created holds no details about the hardware of the device, I am also unable to do autopilot resets or fresh starts etc. The existing device can be on-premises domain-joined. They are: Deployed via Autopilot Joined to Azure AD hardware hash has been imported Intune MDM settings are applied to all My thoughts are that the correct license was not applied to the users. EDIT: I wanted to clarify I'm trying to . If these are pre-existing devices that are being logged into with M365 credentials for the first time, then they won’t be autopilot devices. 1. Mar 18, 2023 · Go under windows enrollment->devices and look for the serial number of the devices in question. Instead, it leverages existing preinstalled operating systems to apply configurations, scripts, and applications during the out-of-box experience (OOBE). The whole AutoPilot Process has been working before, but after a period of time, I'm having big trouble to fix it and haven't found anything on google yet. Troubleshooting Windows Autopilot overview What concepts should be understood when troubleshooting Windows Autopilot? Windows Autopilot is designed to simplify all parts of the Windows device lifecycle, but there are always situations where issues might arise. In addition, if you use Mar 3, 2025 · Enroll Windows devices using Automatic enrollment, Windows Autopilot, group policy, and co-management enrollment options in Microsoft Intune. I had attributed this to the portal being slow with updating, but it has been a few hours now. Jan 30, 2021 · Is there a limit to the number of devices this user can enroll? I am aware of the device enrollment limit settings in Azure and Intune but when I have an Autopilot enrolled device and I check it in Azure AD and Intune, neither show a user for the enrolled device, unlike when using a DEM account or bulk enrollment. May 9, 2025 · The Enrolled date in the Devices | All devices and Windows | Windows devices panes display the date the device was registered to Windows Autopilot instead of the date it was enrolled to Windows Autopilot. Below are the steps we followed: Unenroll Device from Old Tenant: Unenrolled the device… I went to enrol devices and then to devices to view what we have, and found hundreds of laptops had the status of not enrolled. From the end user's perspective, the Windows Autopilot user-driven experience is unchanged, but getting their device to a fully provisioned state is faster. Steps I have taken: - verified user is intune licensed - Added the user as an owner of the device on windows>enrollment>devices>assign user. Apr 3, 2025 · All corporate owned, non-Windows Autopilot devices in assigned groups register with the Windows Autopilot deployment service. Sep 29, 2023 · In fact, to enroll Hybrid Azure AD joined device into Intune, there are Autopilot Hybrid Azure AD join (mainly for new devices), GPO enrollment (mainly for existing domain joined device, Co-management (mainly for the devices managed by Configuration Manager). When looking at the device in Autopilot Devices, it shows the Entra Device Feb 24, 2025 · Many methods are available for enrolling Windows devices into Microsoft Intune, but the most common method for corporate devices is using Windows Autopilot. 2. I would like to retrieve this information from Powershell. My process, how I import the device: Im getting the Hardware Hash via PowerShell, exporting it to CSV Importing it via Jan 4, 2024 · This article helps administrators understand and troubleshoot the Intune enrollment error 80180014 that occurs when enrolling Windows 10/11 devices through Autopilot Jun 10, 2025 · Important The Wipe action doesn't remove the Windows Autopilot registration from the device. Some of them aren't in AzureAad, strange. You can either The device is also showing up on entra but on a different owner (ex-employee) and as an autopilot device. The end result is a Windows device joined to either Microsoft Entra ID or Active Directory (Microsoft Entra hybrid join). Then delete them. Sep 19, 2022 · If I log-in in a device not registered for autopilot with a corportative user, Enrollment Status Page is being launched and the device ends joined to AAD and enrolled to Intune. What can be the issue as other devices looks good. These Entra ID registered shows Azure AD joined with… Oct 3, 2022 · During initial Windows setup, Autopilot enables users to enroll their device through Intune device management, so PCs get to a managed and productive state without reimaging. Windows Autopilot is a Microsoft cloud service that simplifies the setup and pre-configuration of new devices to prepare them for end users. Allow 48 hours for the registration to be processed. Personally owned devices aren't registered to Windows Autopilot. I did notice a few things though. HOWEVER, the OOBE profile will not deploy to the device whatsoever. Principal GPM for Microsoft Windows, Jason Githens, compares Azure AD Join and Windows Autopilot and shows how to enable Windows Autopilot for easy device enrollment. The device has an Associated Azure AD ID, which tells me explicitly "This device is a Windows Autopilot device". You can use the Get-WindowsAutoPilotInfo PowerShell script to generate the CSV file. Hi Hanh, If you just enrolled Windows 10 to Intune not long ago, maybe the process needs some time to take effect, please wait for a while, then view if outcome is different. If it still doesn't take effect, please check whether you are using ADFS, assigning a user to a specific Autopilot device doesn't work if you are using ASFS, for details, please see this link. Feb 11, 2025 · Suggestions for troubleshooting some of the most common error messages when you enroll Windows devices in Microsoft Intune. I was troubleshooting an office 2019 problem with MS and they insisted that I had to remove the work connection and log on with a local… So I have a hybrid azure ad environment setup with most machines on hybrid. For devices enrolled in an MDM service, Windows Autopilot Reset also blocks until an MDM sync is completed. You also need to make sure the tenant ID is provided at the time of purchase. Learn how to fix common Autopilot device registration issues and streamline your deployment process with step-by-step guidance. Browse other sections of this guide for OS-specific enrollment troubleshooting. Jun 13, 2025 · Windows Autopilot for existing devices allows reimaging and provisioning a Windows device for Windows Autopilot user-driven mode using a single, native Configuration Manager task sequence. Is there any way from command line or power shell to determine if a computer is autopilot enrolled? From OOBE, if you press the windows key 5 times to go to the Windows Autopilot provisioning, the next page "Windows Autopilot Configuration" gives us the Organization, and Deployment Profile. Hello together, I have here an Surface Pro 3, which I use for testing for Microsoft Intune / Windows AutoPilot. The device was previously enrolled in an old tenant. To do GPO enrollment, the setting you provided is correct. When the device is unenrolled and reset, Windows Autopilot enrolls it again. The device shows up in autopilot devices in the intune portal and has an associated 'microsoft entra' device, however the device seems to be missing completely in the actual device search. Confirmed that the deployment profile is being picked up, as evidenced by the custom hostname being correctly set by the device. This will re-register them from the AP service and the AP device object will clear from AAD. I wanted to see if I could autopilot our existing devices that are hybrid joined by they are not working. Jul 11, 2024 · Removed the device from Autopilot enrollment completely, cleared the device from Azure, and re-attempted the process, but the issue persists. When troubleshooting an issue, it's helpful to understand: May 2, 2024 · The device is showing up in Azure AD but not in Intune, not in devices or under the config profile etc I started the process when I was in the office and connected to the Ethernet, but as time ticked on to home time and the laptop was performing Windows updates, I powered the laptop off and took it home to continue. However, once they do enroll the first Apr 3, 2025 · Windows Autopilot Reset blocks the user from accessing the desktop until this information is restored, including reapplying any provisioning packages. When it comes to deploying software to these Apr 9, 2025 · Windows Autopilot can also provide a pre-provisioning service that helps partners or IT staff pre-provision a fully configured and business-ready Windows PC. Feb 11, 2025 · To add Windows Autopilot devices in Microsoft Intune, import a CSV file that contains the device information. Feb 6, 2023 · Autopilot only applies to devices automatically when purchased new from a vendor when said vendor is setup properly with the tenant. We are on a hybrid entra environment and i have verified that the device is on the right OU. Apr 16, 2024 · Hi All, I have enrolled and re-enrolled this device using Autopilot a few times and am stumped as to why I cannot manage the device in Intune. gzmhun zekicbw zswf iogg vsfmdt vosu tlm etzhqgph piibqu lol