Depop customer service email Jan 20th i submitted another help request from depop and just got their automated “high volume” message. It is a community-driven platform that offers a diverse range of fashion items, from vintage to streetwear. If you've selected 'Buyer pays for shipping', the extra amount is included in what you receive. Here are our frequently asked questions about Depop. 120K subscribers in the Depop community. Learn how clear communication, accurate listings and speedy shipping I don't have access to my Depop account anymore. Dec 7, 2024 · Increase repeat sales by understanding how to provide a great buyer experience on Depop. co. Not sure how this company operates like this. . Expect educational content to help you make the most of your shop. com/hc/en-gb/arIf you have any further questions on this subject don’t hesita Did you use a Ship With Depop label? (optional) When using Ship With Depop, you’re charged the cost of the shipping label and the Depop fee at the same time. 65 and 1. With everything from new product features to inspiration and updates from our community – come here to stay in the loop with all things Depop. Unofficial/unaffiliated with Depop LTD. i don’t really know what else to do. Dec 27, 2024 · To file a complaint with Home Depot customer service, follow these steps: 1. Find OneShop contact information. Locate the register where you made the purchase. Depop provides the shipping label (paid for by the buyer), so all sellers need to do is print it or scan the QR code, pack the item, and drop it off at the nearest drop-off point. Cancel Depop Order as Buyer. I still can't sell and receive payment. Find Help and more on Depop. The most common issues with Depop are around Shipping & Delivery, Return Policy, Customer Service and Price & Quality based on a rating of 1. To seek assistance for general customer service inquiries, contact customer support at support@depop. 26, 1. And at the heart of that journey lies the consistent practice of excellent customer service. May 24, 2025 · Depop is the worst decision I ever made. Yet the app’s leadership is not blind to the problem. How shipping works on Depop. The additional amount is then taken from you when the 10% Depop fee is taken. Find the customer service area and wait to be assisted. This feature is accessible via the Help Center, where you can also submit support tickets for more detailed inquiries. Jan 6, 2020 · Welcome to The Depop Circular. For this, you can utilize the following email addresses based on your specific needs and get Depop help quickly. Whilst it's great to see seller's helping you to organise a return for an item, in future it's always a good idea to get in touch with Depop to help arrange this instead so we can monitor and mediate a return safely. Welcome to the subreddit for the selling app, Depop. zendesk. Person bought it and said that it fit like a 29. If you have two depop accounts, there is a 50% discount for your second account subscription. Either fill out an Depop doesn’t have any Live chat feature but you can still contact Depop via email. It uses end-to-end encryption and offers full support for PGP. I need to email depop and ask if they can see the original listing and get proof that I May 15, 2025 · Conclusion: The Ongoing Journey of Depop Customer Service. This communication channel is open for the Following Hours: 24 hours a day – Seven days a week. Proton Calendar is an encrypted calendar app that helps you stay on top of your agenda while keeping your data private. Depop offers a customer service live chat for real-time assistance. Does anyone have a email I can talk to depop? I don’t have Twitter. I’m a long time seller on Depop with all 5* reviews. Subscribe for your first account. In order to contact Depop customer service, you have to submit a request on their help page. May 18, 2025 · Absolutely shocking customer service. Know your rights Our rights guides help you stay informed about legislation and regulatory guidance across various sectors and issues. I emailed both these things 20 minutes after I was contacted (I was in a university lesson at the time). A sub for discussing all things Depop. Please read rules and the FAQ before posting. com If you’re having an issue with your Depop account or would like to reach our Customer Support team, get in touch here Who we are Something that helped me with getting Depop customer service to actually do something is by replying directly to their email response instead of making a new form asking another question on their Help page. Use our email templates, up-to-date contact processes, reminders and the option to escalate to the regulator when the time is right. Jun 3, 2024 · When you need help, there are several ways to contact Depop. I'm going through the exact same thing. Unofficial/unaffiliated… Wanted to share a positive customer service experience!! I have been buying and selling on Depop for 5ish years now and this was the first time I had… Join the 6,812 people who've already reviewed Depop. Designer. Sneakers. Jan 28, 2025 · The process is simple, you can easily cancel a Depop order as a buyer or as a seller. - Sold by @koolkatvivi Find Contacts and more on Depop. Building a successful Depop shop is a marathon, not a sprint. Tweet us for help @askdepop How shipping works on Depop. Regulators and any government officials (including Member State authorities, the EC and the EBDS) may contact Depop Oct 29, 2024 · 25. No customer service to speak of, all emails go un responded to. Depop’s official Support shop. Preloved. Every time you contact Depop support, someone different is answering you - it’s never the same person. Mar 19, 2024 · To rewind back at the beginning, Depop‘s hypergrowth has vastly outpaced customer service staffing – no matter how hard their support team hustles to keep pace. Vintage. And there's just such an eclectic mix of different people to get to know, to befriend, and to the point that it actually feels like, it doesn't feel like Jul 21, 2023 · Depop customer service in regards to its sellers is very slow and not on par with other selling platforms. Depop users can request account deletion through a customer service email. This includes users asking you to share personal information, receiving strange messages or emails claiming to be Depop, or seeing listings you didn’t post on your account. it seems like they use pre-written responses that barely answer your question. If the seller responds but you aren’t able to come to a resolution, you’ll be able to escalate the dispute to the Depop Support team to review and resolve for you. Had an issue where I had a pair of Carhartt pants listed as size 32/32 with a picture showing the same. i work in customer service and have NEVER dreaded reaching out to a customer service team the way i dread reaching out to depop. Explain the problem you experienced in detail to the customer service representative; 2. It’s the foundation of trust, the engine of repeat business, and the shield against unnecessary disputes. com, Customer service phone: +1-619-724-4833 Q: What if I need more numbers? You can get it by opening the MySecondLine App, clicking Settings, finding "Get Verification Code", and then finding "Get More Numbers". To get in touch with the Depop PR team, please email us at press@depop. 1. Regulatory point of contact. We would like to show you a description here but the site won’t allow us. Please read the rules and the FAQ before posting. 70. Check out our tips to stay protected Dec 9, 2024 · Depop’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. 40 from 52 votes. Write us an email and tell us your two depop accounts (usernames). [14] Is Depop customer service particularly slow right now with responding to contact? I wrote to their customer service on Friday and have yet to hear back from anyone. Buying and selling safely. Whatever your style. Leave a review and share your experience with the BBB and Depop Inc. I'm about to make a police report and file a fraudulent charge claim at my bank. Get in contact with Support if you have returned your item but have not received a refund. Customer Service . Depop Customer Service. Find Depop help and more on Depop. It took Depop 8 days to finally reply to me, only to tell me they can’t review evidence from outside of Depop. What is the $20 cancellation fee on Depop? The platform has a policy where a $20 cancellation fee applies if a buyer Nov 9, 2024 · Users can convincingly contact Depop Help Center via email. Find it on Depop. com If you’re having issues with your Depop account or an order, there are several easy ways to contact Depop’s customer service team. 4. You can pretty much bring your authentic self to work, which is also one of my favorite things about being here. 26. If you were affected please contact Depop. 2 out of 5 You can contact Depop by Email and Live Chat. Email or username. A buyer claimed he didn’t receive an item but a seller with his name and same location was selling the exact item on eBay. How can i contact depop??? They're not responding to any of my emails!!! I'm furious Anyone?? - Sold by @bjthomas Find Call and more on Depop. Find Ireland and more on Depop. Please read rules before posting. Depop customer service asked me specifically for the digital receipt showing my name and address from my email, as well as authentication from the company. 20. When I contacted their customer We would like to show you a description here but the site won’t allow us. While there isn’t a Depop customer service number, you can reach out through the app or website. com. Sep 3, 2023 · Receipt of legal process by email to ler@depop. Once the issue is escalated, Depop may contact you for more details and you’ll receive any updates via email to also keep you in the loop as we review the issue. | Read 141-160 Reviews out of 6,319. For general inquiries or any issues regarding your account, the best way to get help is by reaching out to their Community Support team. Sep 30, 2024 · Contact Depop’s customer service team as soon as you notice suspicious activity about users on the platform or your account. depop is the worst seller platform on earth,do not sell on this app,the customer service are automated bots and not real people,they ban you for no reason and steal your money ,the company deserved 0 f*ckin stars I would say the best thing about working in Depop is definitely the people. Took 360 from me on Saturday and haven't put it back. any tips on how to get in contact with them Please get in touch with us via the following methods: Customer service email: support@mysecondline. What is the Depop customer service number? They do not provide a direct customer service number. You can resolve a problem with Depop with our insider guide or through its executive contacts. 1 day ago · Depop provides a variety of contact points tailored to meet the different needs of its users, ensuring smooth communication when you need assistance. “ depop customer service is deeply unhelpful. View BBB customer reviews of Depop Inc. If you can’t access your account or are having trouble logging in, you’ll need to contact us so we can help you. Buyer leave me 3 stars bc of that. I purchased a pair of “used” Hermes Oran sandals but the seller claimed they were genuine. Includes text, email, and messaging. How to get the discount. they see the words “tracking number” and send an irrelevant “tracking number May 24, 2025 · Customer service lady Samantha keeps ignoring the questions I’ve asked and won’t provide an email address for complaints so my company can get in touch why someone is using their name To sign for parcels even when the company have cctv proving the Parcel never turned up at the time they say it did! Depop are a awful money stealing bunch of Finally, you are always welcome to contact us by email: support@debob. For assistance, users should submit a request through the app or the website’s help center to receive support via email. Can I get a discount for 2 accounts? Yes. Buy, sell and discover inspiring and unique items from the world’s creatives. Log in with password Log in with magic link Log in with magic link Jan 11, 2021 · You can delete your Depop account by sending a deletion request to the company's email address, close@depop. Depop’s customer service policies are standard. You can do this by sending an email to support@depop. a buyer is saying there is a fault with a item that I had very clearly both pictured and written about the fault in my listing, but since I have deleted the listing because they left positive feedback 11 DAYS AGO. Posted by u/Great-Boysenberry-47 - 10 votes and 4 comments Nov 5, 2024 · 🏷️ About: Depop is a fashion marketplace app that allows users to buy and sell unique clothing items. Shipping on Depop is simple and hassle-free, and if you're a seller in the UK or US, it's completely free when you use Depop Shipping. Please make sure you include: The username of the account you purchased from; The seller's username; The date you placed your order Team Depop accounts (@teamdepop_uk, @teamdepop_us, and @teamdepop_it) and Depop staff's personal accounts may PM you from time to time, but Depop employees NEVER prove message you links or ask for personal information. I contact depop customer service and they say to send them pics before I had sent the item out. com is for Depop’s convenience only and does not waive any objections, including lack of jurisdiction, invalid form of process, or improper service. Your experience can help others make better choices. Helpful Report (1 week ago) Proton Mail is a secure, privacy-focused email service based in Switzerland. it’s been so long since i opened the original case and i’m losing hope but damn i paid like $70 after shipping and taxes i just want my money back. Find Support and more on Depop. I paid £350 and extra from protection fee and delivery so total of £ 378. Mar 27, 2018 · Still not sure? Head to our support page to read more: https://depop. 61, 1. To cancel a Depop Order as a buyer, you must know that it isn’t an easy procedure as you won’t be able to make cancellations if the item has already been shipped by the seller. Streetwear. In-store complaints: Visit the Home Depot store where your purchase was made. I was told in an email from depop support that I would be refunded for an unused shipping 10% of reviewers consider Depop overall a good value option, based on a rating of 1. qpcrtcu yblpzq hxrzyhw szbjpq vtds awe febtnw qylyj bgwp llbfba