Subaru ascent software download failed Retry?" splash screen. Feb 20, 2024 · In the last couple days I was not able to check for update. 9 plus; Software download required for Mac, visit the SanDisk SecureAccess support page] Forester-23 Ascent-22 WRX-21 HARMAN AUDIO UPDATE- MAY 2023 • Go to Downloads. • Once the files have been downloaded from Subarunet, click on the Downloads folder and then sort by Date Modified to bring the most recent files to the top of the list. This update is included as part of your existing SUBARU STARLINK Safety Plan at no cost to you. Go to subaru-maps. I NOTE 1: The MOTA operation is performed in two steps, i. 70 Took about 4 minutes to download and install over the air. Enter your vehicle’s model and year to see if there are any updates available for your specific Subaru. I was parked right below the window of the room in which our modem is located. 19. Updated some of the existing icons and improved a couple of features too. 197K posts 21K members Since 2017 Ascent Forums, The Largest Related Subaru Ascent Subaru Subaru Cars and Motor Vehicles forward back r/Subaru_Outback Subaru_Outback is a place for owners and enthusiasts to show off their rides, discuss modifications, mechanical issues, industry news, etc. Transferred it to the USB stick 7. The MySubaru mobile app connects you to your Subaru vehicle through your mobile phone. Reply darkhelmet46 2019 Ascent Limited • Jul 20, 2019 · Hello. Follow these steps to update your software and maps to improve software performance and functionality. I tried two different (new, formatted) Sandisk 32 GB USB sticksboth downloads failed at around 70%. This menu includes only models and trims that were able to be factory-equipped with STARLINK Multimedia Navigation. Move the vehicle to an outside location where the engine can be safely started and kept idling during Jan 18, 2020 · This seemed to start or got worse after I updated the Navigation stuff back in December, the splashscreen pops up every few minutes, sometimes seconds, after I press OK, especially when I have my iPhone connected and in CarPlay. 70 STOP as the head unit has the latest version installed and no further action is needed. com You have to download the app, create a free account and then plug your phone into the car. Please insert the USB and retry. Connected a couple more times finally did the download, update, and then said to shut the Outback off for a while. Version Mar 1, 2022 · New ascent owner and having the same issue in this thread. The head unit software version is F61WMM023-580 and the vehicle indicates the software is up to date. 19. When an update is Aug 16, 2018 · I often get "Download Unsuccessful" when trying to update the system software over wifi, and whenever I try to download a map update over wifi in the Ascent, I get "Map Update Unsuccessful (107)", and tells me, "Use the following request code in the website to download maps and more" Connected it to the wifi on my phone. Tried doing the System Update via the “download Aha Radio” which was a total fail (app just hung over and over and car complained “software update failed”). Would you like to install now” 2019-2022 Ascent, Forester, Crosstrek and Impreza 2019-2021 BRZ, WRX/STI and 2019 Outback and Legacy Your Subaru is equipped with over the air “OTA” software update capability. 70. To update map on my Ascent Touring 2022 I Used USB stick 28Gb. All seem to work well and proceeded to hop into the Ascent and get to the map update menu item and then the drive after connecting to the USB-A port was not even being recognized. With up to 153. 👨‍🔧 I am not affiliated with Subaru. com on your PC or MAC. Download Now •The download process will take up to 30 minutes. Customer: Can you help with subaru ascent? Mechanic's Assistant: Sure thing. 45 NAFTA to a flash drive and installed them onto May 25, 2023 · I just wasted about 4 hours of my life trying to download and install the latest (5/2023) updates to my nav unit. I’ve previously updated the navigation maps on both vehicles using a flash drive with no problems whatsoever. The 2025 Ascent is the largest Subaru SUV ever, with flexible 3-row seating and premium comfort available in seven-seater or eight-seater models. Take family Sep 27, 2022 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month May 24, 2016 · Reprogramming. Mar 29, 2020 · WAZE Sleep Mode I have used WAZE in three different vehicles I have owned, plus numerous rental cars. Your home Wi-Fi (if it reaches your driveway or parking location) 2. • CAUTION: After download is complete, NEVER change the file or folder names. 25. I did so but I was told there was "no vehicle in our database matching your request code". How do I get it to stop popping up--and, WHICH device and software Until yesterday, I'd ignored the "Failed to download new software. Save Share Subaru Ascent Forum. CAUTIONS: o Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process. STEP 9: Using the applicable SSM4, read the software version information of the DCM. After checking for updates I only get a message informing me of “software update failure, would you like to retry?” I hit Step 1- Connect your Subaru to an active Wi-Fi connection: • Connecting your Subaru to your Wi-Fi connection is a one-time process that will allow you to quickly get updates for your vehicle in the future. I got a message “software download failed”. The icon for the individual station playing at the Jun 24, 2023 · Great news! Soon, your 2023 Outback will receive a new software update for the in-vehicle touchscreen display. Failed 2 more times with second data download to the USB. After clicking okay the screen turned black but stayed on. Feb 6, 2024 · That’s only if you are using SSM to reprogram the DCM. One is check for update the other is download update. Hey all I have a 2020 Ascent. 5. You can use one of three Wi-Fi sources: Your home Wi-Fi (if it reaches your parked location) 2019 and 2020 Ascent, Forester, Crosstrek, Impreza, BRZ, WRX/STI and 2019 Outback and Legacy (with 7-inch or 8-inch display) Your Subaru is equipped with over the air “OTA” software update capability. 00 plus S/H and applicable state tax. , Downloading (download the map data to the H/U via Wi-Fi) and Overwriting (replace the map data to new one inside the H/U. OTA software updates on my 2019 Premium have never worked from day 1 despite strong connection to my home WiFi. I always get the "Software download failed" message when checking for updates. Sep 4, 2019 · I received a new map update in Aug 19th. Check out the inventory at Tucson Subaru: https://www. Aug 27, 2019 · If an update is available, you will receive a pop up saying “Software Update Ready to Download” If you can get a strong enough signal, let the update download, make sure the car is running (not in the accessory position, but, engine on, outside of a garage/etc), and follow the on screen instructions to update it. If you have questions or concerns, I recommend calling Subaru America. Jan 5, 2024 · Great news! A software update is available for your Subaru STARLINK in-vehicle touchscreen in your undefined 2023 Crosstrek, with VIN ___. Follow these steps to update your software to improve software performance and functionality. Dec 19, 2023 · Visit the official Subaru website and navigate to the “Software Updates” section. 09. Sep 7, 2023 · I have a 2019 Subaru Ascent touring. ” Question I got a prompt that there was a new head unit software version available and did the upgrade. A Subarunet announcement will be posted when the software update is released. I downloaded the instructions (PDF document), checked the version numbers and indeed, the version in my vehicle was older than the update, so I proceeded to follow the Jul 27, 2020 · Got an email a few days ago that my current head unit Rel_A1. Too many times the eyesight system is unavailable in bad weather which seems to me is when u need eyesight the most. 20 or Rel_A2. 1α unit is new from the last TSB as well. Last 2 at least were continuous. DO NOT install the Map Updater software on the Flash Drive. Option 1- Wi-Fi Connection Method Step 1- Connect your Subaru to an active Wi-Fi connection: • Connect your Subaru vehicle to an active Wi-Fi connection. I’ve noticed that sometimes when I get off the phone CarPlay will shut off but the Subaru software will take over and insist that I’m still on the phone (I’m not). Oct 27, 2024 · New firmware was released Feb 26, 2024. It can also be used to create and restore backups, and to move or copy contents between your computer and your navigation device. • SOFTWARE DOWNLOAD - When software update becomes available, the software is Nov 22, 2021 · No audio at all although display thinks sound is happening. CAUTIONS: Jan 5, 2024 · Received the same email. I still love the Ascent but wish I could just drive it for 150K miles and not have to deal with all these issues and recalls. software update. Subaru claims that by downloading maps in the garage, I’ve wiped out my online map subscription from the Subarumaps. com/new-inventory/index. May 31, 2019 · I just got an over the air update. Dec 27, 2023 · Great news! Soon, your 2024 Outback will receive a new software update for your telematics Data Communication Module (DCM). 13. Jul 1, 2022 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month Nov 27, 2024 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month Mar 15, 2023 · Subaru has done a good job of making the update process less prone to errors. 49. 70, which I"m guessing was what I had before attempting this update. Aug 26, 2018 · In settings there are two options. Will try via WiFi and will force the update via USB if necessary. See full list on automasterx. Love everything about the ascent except the lack of ventilated seats and eyesight in inclement weather. 18. 1 MB) 6. I had forgotten just what Subaru expected of us owners. STEP 10: Referring to the software version table, is the Target DCM Software Version ID found? YES - Proceed to STEP 11. Dealership wants $175 for labor to do a software update that might help. Does Subaru offer system updates that owners can download an install at home? Hyundai‘s last update,wife’s suv, included several system updates as well. The TSB is interesting - it says the update started Nov 17, 2023 and are staged in 8 different week releases - so not everyone would get the notification/update at the same time. The examples below identify the head unit model and the last 6 digits signify the software version number. I was wondering if the Subaru server was down. 0 or 3. Jan 7, 2020 · Subaru reprogramming files using a generic (non-OEM) SAEJ2534 pass-thru vehicle programming device are available by contacting Service Technical Information Company toll free at 1-866-428-2278. Scan this QR code to download the app now. 70 or Rel_UE. But during update it said" Update failed, USB is unplugged. 2019 Outback/Legacy models 2019 - 2021 WRX models 2019 - 2020 BRZ models 2019 - 2022 Ascent models 2019 - 2023 Crosstrek/Impreza models 2019 Forester and newer models Sep 19, 2017 · I have a 2019 Subaru Ascent touring. it would also state that there were no updates available when in . It is a USB dealer only update via SSM5 scan tool. Aug 21, 2020 · Last Wednesday (Aug. Share pictures, questions, and discuss the adventures you take in Subaru's 2019 and 2020 Ascent and Forester (with Navigation) Your Subaru is equipped with over the air “OTA” software update capability. Download the May 21, 2023 · Dan, I went through the procedures cited in the TSB including the holding temp up & down while tapping tune 6 times, but nothing happened. the internet download to a flashdrive is for firmware and initial map update, but the screen would show an attempt to download an intermediate update; but never succeed in finishing. Looked on Subaru forums and happened to a couple other people as well with new update. Naviextras Toolbox is a a free, easy-to-use software that enables you to see all available updates, download the necessary files from the internet and upload updates and new contents to your navigation device. Feb 13, 2021 · My local "Dealership" only has firmware upgrades they receive from SOA (supposedly). When the software update is released, tools that are powered on and connected to Wi-Fi will automatically update without manual user intervention. Install Now •The install process will take up to 40 minutes. 0 drive, at least 16GB in size (we recommend SanDisk®, Kingston®, Transcend® or Verbatim® brands). Oct 4, 2021 · I've never owned a vehicle that required this much attention at the dealership. and 2019 Outback and Legacy . Those are the new models listed as covered under this Technical Service Bulletin (change from the last version). You’ll have to verify your email address to complete this process. 2019, 2020 and 2021 Ascent, Forester, Crosstrek, Impreza, BRZ, WRX/STI and 2019 Outback and Legacy (with 7-inch or 8-inch display) Your Subaru is equipped with over the air “OTA” software update capability. I have not seen any obvious changes yet. CAUTIONS: 1. REL UG . Took 10 mins to get halfway and stop downloading. Check For Updates. NOTE: FOTA update is possible only with valid SUBARU STARLINK Safety Plus subscription and active DCM. Jan 10, 2021 · Hi All, I recently got a prompt to update via WiFi. Everything went well, but the icons for each of my set stations (Grateful Dead, Beatles, CNN, etc. tucsonsubaru. . (Map Downloader Installer. We own both a 2019 Ascent Limited and a 2020 Forester. Jan 10, 2021 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month Feb 8, 2025 · Only the new 2024 Ascent has this issue. Aug 13, 2022 · Galaxy A32 5G, 2022 Onyx with 8" nav screen. " Nov 25, 2019 · Learn how to update your Subaru Navigation through your wifi. Or click okay. Tried again and it is still not working. So on mt first attempt with the 128 GB flash drive, I installed the Map Updater software on the Flash Drive. So if the OTA failed, taking it in isn’t without some risk I guess. A: SUBARU STARLINK software that is installed on your vehicle will automatically connect to Subaru of America, Inc. Then went into the settings and had it check for updates. The Ascent recognizes the phone as "connected" in BT, I have the "download contacts" switch turned on (blue) but when on the car's phone screen, "phonebook" is grayed out, as is "recent". For a time, on my 2019 Ascent, there were some start-ups when CarPlay failed to connect (the HK head unit didn't recognize my iPhone, though all the settings on the phone and Ascent were correct). Sep 24, 1970 · I believe the failed software update was Rel_UK. 1α are the additional units included from the 2021MY Impreza, Crosstrek, Forester, WRX, and Ascent. 7. Gettin old fast. Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process. NOTE 1: The MOTA operation is performed in two steps, i. Would you like to install now” I clicked yes. Jul 24, 2018 · Hello, Downloading the update as I write this. Took 1 hour to download it. Mechanic's Assistant: What year is your Ascent? Customer: Holding the power button 10 sec did nothing. I bought new 64Gb thumb drives, had several failed downloads, used the "Capt Midnite Secret Decoder", etc, etc. 70 per a recent email but can't be sure because it failed to install. You can find your Subaru VIN (17-character vehicle identification number) on a label near the base Dec 17, 2019 · Update Your STARLINK ® Multimedia Software. After the restart procedure outlined below, my current software version in Rel_UI. Go to Settings, Navigation, Map Update Information and take note of the “request code”. The cost for the CD-ROM with all reprogramming files is $75. map update via USB. 23. I tried turning the car off and getting out, locking the doors with the fob Jun 8, 2021 · Here are the 2 update files Subaru America emailed me for the downloads, for the USB stick method: PDF File names: Subaru-NonNav-Update. updated the nav via the subaru maps download and made sure the OTA update was current. It’s completely unresponsive all day, I’ve tried holding the volume/power button and still nothing. I tried to reinserting USB, turn off the car, load old update etc. I seem to recall one or more people having this issue, changed it to manually download - there should be an automatically check, and automatically download. Recently received notice of our final free map update. e. 24. Procedures and Outcomes: DSS-5000 Test Result Test Code Test Procedure May 25, 2018 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month Aug 22, 2023 · I gave up on the factory nav after wasting hours trying to update it. Since shortly after getting my 2019 Sport I have been getting a "Software download failed" message popup on my infotainment screen. 1 which is Rel_UK23. I can save presets for AM and FM channels. I have checked through the system to make sure it is all up to date and it appears to be. It counted down, and it shut down We would like to show you a description here but the site won’t allow us. 2019-2021 BRZ, WRX /STI. This update is at no cost to you. Select . NO - Proceed to STEP 5 IN CASE OF REPROGRAMMING FAILURE. Apr 6, 2024 · As prompted by Subaru, I downloaded the new updates for Starlink. The Ascent community has the advantage of three model years experience doing updates on the Outback. Formatted it 3. com and create a personal account, verifying your email address during the process. For the first time, I was asked to input the request code from my car. 70, it says it downloaded and installed correctly but the stereo is the only thing not working. 6, the map screen turns blank (white) during the Downloading process until it is completed. :( Applies To: 2019 Ascent, BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, and WRX/STI Your Subaru is equipped with over the air “OTA” software update capability. htmWa Apr 29, 2018 · Easy-to-use password protection for your private files(3) [(3)Password protection uses 128-bit AES encryption and is supported by Windows 7, Windows 8, Windows 10, and Mac OS X v10. It said yes there is a new version and I told it to download. On that post it goes through very detailed instructions about how to manually install the software update via USB (or, can go into the dealership). Open the app and just let it sit for a bit. The other clue would have been the on-screen pop-ups in the November-December timeframe saying you had an OTA software update available, followed by a message saying the update was complete once it was installed. 19) I went to my 2020 Subaru Outback Limited XT and attempted to download and install the latest software update. Subaru is releasing a software update that should hopefully fix the issues. Once the download is complete, select . Subaru has failed miserably with the Ascent at this point. Update. this can’t continue. Getting a bit frowny faced over the inconvenience . Publication date: 2021-11-19 17:04 (This seems to be the latest version) 5. nothing is working Option 2- USB Drive Using Your Computer: This will update the multimedia system software AND the TomTom navigation maps at the same time. I assumed my car had been updated at delivery, plus my wifi signal in the garage isn't very good. Do you want to retry?". Asked to download, I said yes. com. Seems to be some transmission harness issue. Nov 20, 2021 · there is a new software update and a new map update just came out this November, the software update came out last month and i think it's a dealership thing, you can update yourself by downloading the files and keep them in a USB, you need to find the files from the software thread, i think it was around page 260~270. Explore Subaru's exceptional cars, crossovers & SUVs including Outback, Ascent and Crosstrek. com website, destroyed online manufacturers info showing that car came with navigation, locked myself out from WiFi downloads, etc. CAUTIONS: Sep 27, 2022 · There has been no conditions I can identify that was the cause of the connection problem. Check here for any updates for the system in your Subaru. I’ve not had issues with previous OTA updates. Feb 7, 2024 · Battery failed testing, replaced under class action extended warranty program. 2. ’s servers to determine whether an update to the software is available. If the system is not set to “Automatically Check for Updates”, select “Download Now” to begin the download. Your Subaru is equipped with over the air “OTA” software update capability. But, when I try to execute on the instructions in the PDF, the best I get is a "Download Failed. 3. New OTA upgrade for Ascent ‘22 fails: “OTA Authentication was unsuccessful. Looking to buy a Subaru car or SUV? Customize your perfect Subaru vehicle with our tools. 20 software in my ‘18 non-navigation Outback can be updated OTA to Rel_A2. Once they did that, they were able to manually check for the update, and it downloaded fine. Reasons to Love Ascent. Any idea what is in the update. Nov 2, 2019 · 2019 Ascent back to the shop for the second time in 8000 total miles. It was unclear to me when starting, whether the Map Updater software was necessary on the Flash Drive in order to start the download to the vehicle. pdf I hope this helpful. Subaru occasionally sends out Over The Air (OTA) updates for infotainment systems. Option 2 – Map and Software Update via USB Drive Before starting, you’ll need a PC or MAC, your Subaru VIN, an email address and a USB 2. Which sucks because I have the update files. 3-Row SUV Family Versatility and Adventure. S. 0 drive with a minimum capacity of 16 gigabytes to accommodate the download. I found that although the booting of the screen and applications is quite fast (lightning fast compared to our '16 Outback) - the Ascent navigation still boots stuff in the background. CAUTIONS: Mar 3, 2025 · So, 2019-2022 would have similar updates and 2023+ would have their own specific updates. pdf Subaru-Nav-Update. Bulletin Number: ; Revised: 05/02/23 Page 6 of 19 Continued • If the current software version is Rel_UE. Discuss all the latest and gain troubleshooting for your various ASTRO products such as the new A50 X Wireless Headset, A40 TR Headset and MixAmp Pro TR, A30 Wireless Headset, A20 Wireless Headset, and A10 Headset. Apr 19, 2022 · I have a 2019 Outback. I did get a full download once, and when I inserted it into the car's USB it said "Media not recognized" or some such. 1. To complete this update, you will need a strong Wi-Fi signal. 20. Both of those were continuous, was driving somewhere. 2023 and later models equipped with Subaru Multimedia Navigation (non-STARLINK) are cloud-based and do not require map updates. • You can use one of two Wi-Fi sources. Seems after the U0 update they are enabled. Jun 8, 2021 · Will try again. 70, so it seems I'm behind. For the past several days I have been trying to see if there is a software update available but keep getting software failed to load instead of software up to date. Popular Searches Explore Subaru. The Harmon Kardon system will receive a different software update version than the non HK systems. Having a loaner is fine but. If I try to make a call via voice command, it tells me "no Your Subaru is equipped with over the air “OTA” software update capability. Anyone have any insight on how to do this myself? Jun 3, 2024 · Has anyone else experienced issues with their system after the May 2024 software update? I have a 2023 Outback and after the last software update, my radio functions are not working properly. Jan 5, 2025 · How to Update Your Subaru Ascent Software at a Dealership. I tried to download and update though USB. 07. Tried multiple wifi connections (home network, phone hotspot) but May 10, 2022 · Hooked up to wifi today, checked to see if there were any updates and yes there was. 2025 Subaru Impreza; 2025 Subaru Ascent; display to begin the software download process when Dec 20, 2021 · 2019 Ascent Premium, no navigation, current software 20. The Software Update option in Dealer mode has been removed from 2024 Crosstrek, WRX and Impreza models and can only be accessed using an SSM5 scan tool. There is something to be said for doing things right the first time. When you download the MySubaru mobile app, you can track your service history, access the owner’s manuals and how-to videos, schedule service, and locate your nearest Subaru Certified Service Center. Jun 27, 2021 · To express disappointment with your car or dealership experience, call Subaru Of America (SOA) 1-800-782-2783. Software update applied to ECM for enhanced battery life. thank you for your help. ) did not reappear individually on the boxes on the lower half of the screen. I think it only happens when I am in my driveway and the vehicle is connected to my wifi. They checked and said the software has to be updated. 70 on 4-11-24. 2 cubic feet of passenger space, the Ascent has more room than the Toyota Highlander and the Mazda CX-90. The download status progress is displayed in the upper right of the screen. " Out of space" On the 3rd attempt, the HK server downgraded me to the 2021 Nov 29, 2017 · On my 2018 Outback the head unit alerts me when updates are available, then I choose whether or not to download them. Edited to add photo of the battery they're putting in (the "B900") Feb 3, 2021 · Same here. 2023 Ascent - Back Hatch Failed Reddit's community for the Subaru Ascent. What J2534 reprogramming capabilities are available? (4a) J2534 Reprogramming Subaru reprogramming files using a generic (non-OEM) SAEJ2534 pass-thru vehicle programming device are available by contacting Service Technical Information Company toll free at 1-866-428-2278. 4. the additional listing of a Gen 3. CAUTIONS: The official subreddit for Logitech G ASTRO Gaming. Jun 17, 2021 · Let our Subaru-Certified Techs inspect your vehicle, free of charge, to ensure optimal safety and operation of your Subaru, including: Front-tire wear and condition; Rear-tire wear and condition; Drive-shaft joint boots; Condition of McPherson struts; Condition of rear shock absorbers; Condition of front brakes; Condition of rear brakes Sep 4, 2019 · It finally failed today with my wife driving and she was able to take it immediately to the dealer. Called number in email and they sent me to Subuar who told me to contact our local dealer for troubleshooting. •The system can be used while the software update is being. My dealer was able to update a few states but not all as they used Jul 29, 2020 · 4. Apparently, the 23' Ascent does not have the ability to connect to Wi-Fi (for over the air via Wi-Fi updates). 12. 16. ) Before updating the software to Ver. necessary to ensure the new DCM software has been properly written to memory. It's easy to find: settings > general > scroll down to "automatically check for updates," or "automatically download updates. Software Update. I get the Software Download Failed over and over . I haven’t noticed any graphic changes, BUT the software update appears to have made the system more responsive and faster when touching things. Applies To: 2019 Ascent, BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, and WRX/STI Your Subaru is equipped with over the air “OTA” software update capability. Oct 17, 2023 · 4. I asked him what software was update and he showed me version which was exactly the same which I had updated Rel_UK. In 2020 there were a lot of dealer-failed installs from not having the patience to follow the tsb instructions to the letter, but since then things have settled down. After remotely starting my suv this morning, I stepped in and screen said “software update downloaded. Accessing the Update Platform. First you will need a “request code” from your STARLINK multimedia screen to download the update. I think this is similar to how the updates went back in the early days (2018-2019) before Subaru actually started rolling out OTA updates. It was kinda finicky but worked. Share pictures, questions, and discuss Jun 7, 2024 · Total 4 times failed with first data download to the USB. Today I tried to install a new software for my 2019 Subaru ascent head unit. They performed a software upgrade that failed and ordered a new Harmon Kardon head unit. Turn them both off. May 16, 2022 · Recently when I connect to either my home wifi or phone's hotspot, it will look for updates then give me a "Failed to download" message. Phone was still working. Feb 28, 2024 · Go to your software update screen, if it says "software update is initializing" you have the DCM update. It seemed random. If you need to stop the download and restart at a later time, select “Later” to stop the process. When I brought up the issue of my software being out of date and getting the same "software download failed, would you like to retry" error, they told me they don't have access to the software upgrades and that I need to do that myself. CAUTIONS: Jan 22, 2020 · I got an email a couple months ago saying that a Starlink software update was available for my 2019 Ascent Premium. downloaded. To complete this update, you will need to accept the software update invitation that is displayed on the in-vehicle touchscreen. Apr 5, 2020 · It seems like I'm a candidate, since no mention is made of needing to have a Nav unit and/or a paid subscription to Starlink. Create a Map Update Account. 05. 2019-2022 Ascent, Forester, Crosstrek and Impreza. 🔔 UPDATE: I just got the software update today. The core software update is often the same, but there are different software versions depending on the trim level. Tried to download OTA from the headunit. exe 21. Oct 18, 2022 · NUMBER: 14-28-21R DATE: 11/19/21 REVISED: 05/25/23 APPLICABILITY: 2022MY BRZ 2023MY Outback & Legacy 2023MY Ascent SUBJECT: New Software Reprogramming Procedures / SSM5-R INTRODUCTION: This Service Information Bulletin announces the new control module software reprogramming procedures for 2022MY and later BRZ models. It seems to happen every few days and I can't recreate it on demand. Examples: Outback/Legacy and Ascent • F6(9)1WHMxxx-xxx (High model software) • F6(9)1WMMxxx-xxx (Mid model software) • F6(9)1WBMxxx-xxx (Base model software) Outback/Legacy, Ascent MY Carline Trim/Grade Installed Software Versions Your Subaru is equipped with over the air “OTA” software update capability. CAUTIONS: • Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process. Asked to install, again said yes. This update is Apr 9, 2022 · 1. The release is currently TBD. May 2, 2024 · Additionally, gather your Subaru’s Vehicle Identification Number (VIN), an active email address, and a USB 2. If Jan 5, 2025 · Running the software it prompted me to login via map updater software to Subaru's map updater site and downloaded 400791 onto my thumb drive. Dec 23, 2020 · 2019-21MY Ascent Apparently the Gen 3. Reddit's community for the Subaru Ascent. I met yesterday with the "Subaru Star Delivery Specialist", the guy that explains and answers tech questions. Navigate to subaru-maps. CAUTIONS: Mar 3, 2024 · New firmware was released Feb 26, 2024. First downloaded the Map Downloader (just in case previous version may have been updated) Downloaded the new map update (Took almost 2hrs) Transferred the data Feb 14, 2025 · I updated my state maps over wifi but will do the entire U. They looked at it and said it's a common problem. BTW on page 10 of the TSB, referring to 23-24 Ascents, it says to access the Software Update function and then to press temp up & down and tap tune 6 times - as I read it. Mar 19, 2019 · Owners reporting problems on their Subaru vehicles now include some 2018-2019 Subaru BRZ, 2018-2019 Subaru Crosstrek, 2017-2019 Subaru Impreza, 2015-2019 Subaru Legacy, and 2015-2019 Subaru Outback. Few seconds later, it said installation failed, something about authorization, and it would shut down in so many seconds. How can I help? Customer: My nav screen was trying to perform a system software update but it failed and the screen is now black without any input/output. I just did the starlink update Rel_UK. After the screen rebooted it said that the update failed and would turn off in 157seconds. •Do not turn off the Updates only available for model years 2006 and newer. Subaru too or must we go to the Aug 12, 2022 · Hi all! This is my first posting. Aargh. If there are updates available for your Subaru, click on the download link to begin the process. Mar 30, 2023 · I've only seen one post (or a post within a post in the Outback forum) about a March 2023 software update (for MY23). 70 file I can get to download the update on my car, I purchased a STIS Subscription and the subarunet wouldn't let me get on the site with the subscription I had purchased the 3-day subscription for $35. Apr 28, 2019 · this may be old news to some folks, but i have been working with the map updates for the nav system since we got our ascent last september. :( Subaru Scan this QR code to download the app now. Build yours today! Own a 21 subaru ascent limited living in the southeast. I get no volume control and either really loud volume or only rear speakers on. Does anybody know anythiong about this? Get the latest upgrades and keep your Subaru software current. When I check my software version, I'm at 19. I checked my connection Canceled it and reset everything with my house network. 22. They are very helpful (800) 782-2783‬ Cheers, Steven Mar 12, 2024 · By any chance is there a newer firmware for the harmen unit 3. Cannot get past the “download failed” message. Message should go away. That said, given the experiences of others on the forum, maybe I should be glad. If the status of subscription is unclear, contact STARLINK Customer Care at (855) 753-2495 and find details of STARLINK agreement. This video will teach you how to update your Subaru navigation system from the comfort of your own home without having to come to the dealership! Chapters be Apr 11, 2024 · Luckily it was still time for me to get to my Subaru service department to check as to what happened. Apr 19, 2023 · there's an option to not download the software automatically. Schedule an Appointment: Contact your local Subaru dealership and schedule an appointment for a software update. Watch videos on in-vehicle technology, download manuals and warranties or view guides to indicator and warning lights. Tried the button power down a few times, been in and out of the car all day with errands, still no audio at all. Apple CarPlay has been having some issues lately on new Subaru's. I recently downloaded the newest REL_UA. Not sure if they meant an Ascent problem, a 2019 problem, or a general Subaru problem. CAUTIONS: 2019, 2020 and 2021 Ascent, Forester, Crosstrek, Impreza, BRZ, WRX/STI and 2019 Outback and Legacy (with 7-inch or 8-inch display) Your Subaru is equipped with over the air “OTA” software update capability. System is going to turn off in 180 sec. I received a random pop-up after I put the car in park and pressed the engine start/stop button. 38. Try again?" messages that showed up. Downloaded the map from subaru-maps. View photos, specs, compare models, and build & price your own. He updated the software and everything started working. Choose models, trims, options, and colors. Has anyone done the update Perhaps you can download and install the update onto the USB stick again and try the update process again. When installing it said failed to update and screen went black. May 25, 2024 · I tried to download the newest navigation update to use with a USB. I am not able to save any presets for the satellite radio. 6. After attempting to install the following message came up: Software update install failed USB was unplugged. ucmges vqmfnl xkbb oezzjz mhpiev aui qldbwcp bpkf tyyg ttjlxm