2021 audi mmi problems The reset method varies depending on your Audi model and MMI generation. It seemed to still take 2-3 drive-cycles, but then everything eventually just started working again (like it was still setup Dec 22, 2021 · Hi there newbie poster here. A study conducted by J. e. The MMI in both my 2021 and 2024 have at times done weird things but seemed to sort themselves out. Called customer service tonight only to be told there is a known outage at the May 10, 2021 · 3) Perform an MMI factory reset 4) Add the vehicle back to the myAudi account and attempt to log into the MMI as user For MMI login and services which require MMI login, such as Destination Entry; make sure you retain the 10-digit code in your possession - MMI login and key user must be entered again in the vehicle. Just bought a 2021 model and it has the 3385 software installed. Power in 2022 found that infotainment systems, including Audi’s MMI, ranked among the top five complaints from luxury car owners. However, some Audi owners may encounter problems with their MMI not working properly. I get an message stating "Loading the system, please wait" message on the screen after I clicked on "Continue" button. They both came back with no problems on them according Mar 28, 2016 · Audi: MMI Problems Diagnostic . When it comes to the Audi A6 MMI system, understanding the landscape of problems can be crucial for owners. Things took a turn for the worse If your Audi’s battery is more than 3-4 years old, getting it tested or replacing it with a new battery can often resolve MMI screen problems related to insufficient voltage. Every individual incident pushes Audi to take responsibility for their Oct 23, 2023 · Updating the software or using the right data cable should solve this problem. I experience a shut down of radio, both screens and all related MMI function ( can't make phone calls or receive phone calls). The new MMI doesn’t show the ability to select 5G for the network which I suspect may be an issue but can’t imagine they would make it that obviously challenging to connect. Some people undoubtedly have 'internal' problems with their MMI units too, but most 'missing functions' that require a connection to an Audi server will be due to Audi Connect. In this article, we will explore some of the common causes and solutions for Audi MMI not working, and help you get the most out of your Audi Fix your Audi MMI Screen in just 15 seconds, by rebooting it, AUDI MMI Forced Reboot is sometimes necessary. Certain Audi A8 models have reported frequent brake-related issues. My phone is displayed in the connected devices Aug 11, 2021 · A4 (B9 Platform) Discussion - 2021 A4 Cannot Log In To MMI As Key User - I purchased a new 2021 A4 about a week and a half ago, I love the performance and the ride, but it has issues. I have found the only way to really get this to stop is to cycle through a few stop/starts where the car sits for a few hours in between and just let the MMI sit there at "Loading the system" each drive until it finally comes up on one of the car starts. When frozen the AUDI infotainment screen won't Mar 7, 2025 · Facts and Owner Feedback on MMI Issues. " threads. I have a 2021 A6 Prestige with MMI system. 12-2151-Snapshot-17. Nothing ever comes on the display anymore, not even a splash screen. I did it with a VW I had continual problems with and it was relatively painless and I was reimbursed 100%. The system provides a combination of Jul 2, 2021 · I have the same issue with my 2021 Q3. Is there a way to prevent the MMI from restarting because it doesn't always happen after the engine is off. Check that your settings have been restored and the issue is resolved. I did a Google search, it seems a lot of 2021 Q7 has the same issue and found one 2021/2022 S6 has the same issue. 1. The MMI thinks the car is just offshore Den Haag, where it has been for the last few months! May 1, 2021 · Q5/SQ5 MKI (8R) Discussion - Intermittent power to MMI, screen, control board - Hey AudiWorld, Context: I'm having the classic MMI powering down rebooting locking up problems that - based on YouTube videos and forum posts - it seems are unfortunately common amongst Audi owners. Rebooting the system by pressing and holding a combination of buttons on the MMI (Multi Media Interface) panel. 3 - iPhone 8+ ios 11 & 12. I have an Android phone and want to use wireless android auto, but it seems I need version 3617 or 3696 at least, 3853 appears Jan 18, 2022 · 1) MMI reboot. Why is Audi MMI Screen Not Working? 1. 12. I have an Audi A5 (Obviously). May 19, 2022 · I have the same problem with my 2019 Q5. 3. Though't I'd start recording what's going on (or a lack thereof!) In September had a new A5 Sportback with the next gen touch MMI, all worked great - for just over a day! Since then the car has not been able to Start your car -> make sure your user profile is deleted from the car -> open the my Audi App -> delete the car from the app -> add the car back to the app -> login on the MMI in the car -> you should get confirmation on the MMI and in the app that you’re the key user. Then The two screens and screen behind the steering wheel all went black while driving. Resetting phone and or MMI. A glitch or crash in the software that runs the MMI. Here, we’ll delve into statistical data, owner feedback from forums, and any recall campaigns related to MMI issues. Start up the car and get to your MMI loading page. . The average lifespan of MMI systems in Audi cars is about 10 years, but the Q7 MMI is a little worse in terms of durability because it has better features Three days ago the subscription services stopped working in my 2021 Q7. A blown fuse prevents the MMI from receiving power. 0tdi quattro convertible s line. MMI offers Bluetooth Connectivity, enabling hands-free access to mobile phones and audio devices. Audi MMI is an infotainment system that has been present in Audi vehicles since 2002 when it was incorporated into Audi A8. Nov 23, 2009 · The MMI stopped working today. The MMI was first introduced in the Audi 8 in 2002. Apr 8, 2021 · Problem description: Audi MMI system will randomly reboot itself a few minutes (2-3 usually, sometimes longer) into starting the vehicle and driving. The main screen says" The MMI is switched off and cannot currently be used". Then they had me sit in the car and reboot the MMI. Symptoms include: Black MMI Screen - no image Jul 2, 2021 · I have the same issue with my 2021 Q3. Here’s how to perform a soft reset on different systems: For MMI 2G Systems (Older A4, A5, A6, Q7, A8 Models Pre-2019) If your Audi has physical control panels with rotary dials and dedicated buttons: Mar 9, 2025 · According to a 2021 Consumer Reports survey, approximately 15% of Audi owners reported experiencing issues with their MMI systems within the first three years of ownership. Long booting time: While it may eventually move past the initialization stage, it would take a longer time to boot. Jul 17, 2023 · Q5/SQ5 MKII Discussion - 2023 Q5-e MMI - NO CarPlay or Bluetooth [SOLVED] - I had to secret-Reboot the MMI in the wife's Q5-e yesterday to get her Apple CarPlay and Bluetooth working again. Aug 3, 2021 · This letter focuses on the SOS emergency call function that may cause intermittent problems with the MMI, but to be clear our issues are: Sat Nav - completely inoperable, unable to set destinations, view current or previous locations. However, it may occasionally present some problems. 09 Software - 3853 Jun 7, 2023 · What are the common problems that make your MMI stop working? In your Audi Q7, the MMI system (or Multi-Media Interface) may stop working with your help or just because its time has ended. For the first four months of my ownership things were not working and their voicemail message said so!! Now the MMI software is a constant problem. Oct 12, 2023 · Q5/SQ5 MKII Discussion - Phones Refuse To Reconnect (MY21) - I?ve successfully added my iPhone to the MMI in my 2021 Audi Q5 but when I leave my car and come back the next time, I?m forced to manually reconnect to the phone each time, it no longer automatically connects. 2. Smartphone interface takes forever to connect and if/when Android Auto works ( and doesn't have a black screen), the Smartphone interface disconnects randomly. Audi MMI is the platform Audi has staked for its radio and navigation system. Apart from being stuck on initialization, the MMI can also experience the following problems. The complaints involve water stains on the car’s roof for some owners and water dripping into the car’s interior for others. This can be a A rare problem with Audi sat nav is that it loses its activation or shows a message saying “Navigation data are not enabled”. This can be fixed by doing a hard reset by pressing “setup,” the joystick, and the upper right button simultaneously to reboot the system. Audi MMI not working after battery change. It is another work-around, but it works flawl Apr 13, 2016 · This article applies to the Audi A3, A4 B7/B8, A6 C5/C6, and Q5/Q7 (2001-Present). If you do not see Audi SOS - NO 911[DO NOT DELETE] under Secondary Telephone, select Connect new device, the vehicle will then scan for available Bluetooth devices it can pair with. All basics has been made, soft boot, hard reset, disconnecting from on/line services, removing MyAudi app and adding that back etc. Jun 18, 2024 · Q7 MKII Discussion - MMI versions and updates to firmware - Wondering what experience others have had with updating their MMI. This video covers in detail the MMI on the 2021 to 2024 Audi range and on this particular A4 B9 Facelift and I go into detail on every setting of the car MMI Worst 2021 Audi Q7 Problems #1: Acceleration When Hitting Brakes 2021 Q7 Average Cost to Fix: N/A Average Mileage: 25,000 mi. Sep 5, 2022 · Q7 MKII Discussion - 2021 Q7 - Sirius XM just disappeared - The entire entertainment system got stuck in the initializing phase, and nothing worked, no phone, no nav, no radio, nothing. Sep 30, 2021 · A6 (C8 Platform) Discussion - Audi MMI and Connect Issues - I am new to this board. It's the optic loop version. Push and hold the Volume knob at the side of the center console until the MMI reboots. This is my second and DEFINITELY, my last Audi, and the two dealers around here owned by Roger Penske are a big reason why. Audi MMI. This may happen due to a software update, a configuration error, or a HDD failure. Oct 25, 2017 · The problem would always resolve itself, usually by simply turning the vehicle back off and on. Great car to drive, but MMI system seems very buggy. Jan 14, 2024 · I bought a ‘22 Allroad A6 and have only had one problem, a tail light went out, which was quickly fixed under warranty. Nov 18, 2018 · Our Audi dealership doesn’t know what the problem is (yes its true, this is egypt and the audi owners are very few). Wait until the system has completely reset before turning the ignition back on. It has been nine months of total frustration, and in some cases, I had ended up in tricky situations due to a lost Second is the wireless CarPlay absolutely refuses to connect. Ibis white 3. I have sent both my b&o sound amp and radio amp away for repair. MMI has had connection problems since I got it (April 2022). It encompasses just about every electronic feature you could want in a car, such as phone calling, Bluetooth connectivity, and satellite radio. Anyone else having similar Oct 6, 2021 · Q7 MKII Discussion - 2021 Q7 Malfunction warning & black screen - My Q7 started with MMI not initiating. Followed Audi's FAQs and troubleshooting steps ("MMI reset" aka turn-it-off-turn-it-back-on, verifying user settings, verifying active subscription status on the MyAudi app, etc. Audi A8 – Brake Problems. If the car you have is as bad as you say, look into your State’s Lemon Law, Audi may have to buy it back at 100%. Sep 22, 2024 · I called Audi care and they had to do something with my account. It has been buggy since I got it, also having issues logging into my myaudi account through the Audi phone App. Nov 16, 2023 · Knowing how to properly check on them as well as proper replacement is key to keeping our Audi MMI safe from serious problems. Keep your Audi’s MMI system running smoothly with these preventive measures: Keep software updated – Check for available updates through your MMI system or during service appointments Jan 28, 2024 · A6 allroad (C8 Platform) Discussion - MMI connection issues getting worse? - I've read other threads and posts in which people complain about the MMI being flaky in one way or another. The Audi MMI makes driving easy and fun. They are working on a fix. In this video I will talk you through each step on how to fix the MMI black display issue, including what panels and bolts need removing and what parts and t 7. Well still no fix and the problem has exacerbated. Statistical Insights on MMI Problems Apr 11, 2016 · [font=helvetica, arial, sans-serif] My 15 SQ5 Panther black,red-black leather, 20"alloys, red brake calipers, Advanced key, Audi drive select, hill-hold assist, parking system advanced, B&O sound system, door mirrors electrically folding, heated and auto dimming with memory function, dynamic steering, electrically adjusted front seats, garage door opener, heated front seats, mobile prep high Dec 7, 2023 · Hey guys, I just got my new 2024 Q5 45 on Dec1st, everything seems to be ok except that I cannot login MMI i do have access to Audi connect app on my iPhone and I’m able to remote start lock or unlock but without logging in MMI I keep getting all kinds of prompts and settings dont save such as online recognizer. May 19, 2022 · I’ve read a few forums in regards to issues with the MMI screens in the Audi A3 2021 cars. Preventing Future MMI Problems. Most owners complain of having to replace their brakes more than usual. Please wait…’ screen never turns on and this message just seems to keep spinning around between the clocks. Immediately I started getting map updates. I’ve tried reseting the MMI settings but nothing worked. To fix this problem, you should adjust your MMI settings according to the following steps: Enable ASI on your MMI by going to Menu > Audi Smartphone Interface > Change to Connection Manager and selecting your phone. Standard message on the dash saying ‘initialising entertainment. You should see a confirmation message on the screen and hear a sound from your phone. Most notably, I simply cannot log in my key user to the MMI. Mar 16, 2022 · I have had problems with MMI since the beginning, i. I have been experiencing problems with my MMI screen cutting out and coming up with “initialising” for periods of time meaning I can’t use my phone or say nav whilst driving. Please forward any experience you have with as much detail as you like. May 19, 2024 · A4 (B9 Platform) Discussion - CarPlay glitching, how to reset MMI? - Ever since buying my 2023 A4 I have had intermittent CarPlay issues (music skips, lags, stops, microphone won?t work so can?t make phone calls or send text messages, CarPlay will disconnect to the MMI Home Screen which is really frustrating when Jan 17, 2022 · Hi, I was a cash buyer for my Q3 S Ln Blk Ed 35 Tfsi in April 2021. Jan 2, 2024 · Afternoon all, Girlfriend has a 2023 A3 and the MMI screen isn’t turning on at all. Make sure that you have your preferred phone set as the Primary phone, then go down to Secondary Phone and select Audi SOS - NO 911[DO NOT DELETE]. As such, your problem may well be 'at the other end' (or The Audi MMI (Multi Media Interface) system streamlines controls for audio, vehicle settings, and navigation under a common interface, reducing the number of control buttons for you. Aug 11, 2023 · What is the MMI in Audi? The MMI stands for Multi Media Interface, the central portal for infotainment and navigation settings in Audi vehicles. ¹ Audi models are also Bluetooth-enabled for mobile phones and audio devices—giving you hands-free access to many functions. Oct 9, 2023 · The MMI will begin to reboot and the Audi logo will appear on the screen. This can be frustrating and inconvenient, especially if you rely on the MMI system for your daily driving needs. Random electrical problems do not go away. May 19, 2022 · I experience a shut down of radio, both screens and all related MMI function ( can't make phone calls or receive phone calls). USB output isn’t working either so I hav This will get the MMI up but it will probably do the same crap on next restart. For the past week I get Your login was not successful, please try again Jun 15, 2020 · So recently my MMI on my PFL Audi A3 has been resetting intermittently. Checking for loose wiring or corroded terminals that need cleaning will also help maintain stable voltage to the sensitive screen components. D. Don’t worry about the 10 digit code, it isn’t necessary anymore. If your Audiof corrosion MMI is not working after a battery change, it may be Apr 21, 2025 · How to Soft Reset Modern Audi MMI Systems. My MMI misperform constantly and gets messy every day, and eventually crashes and goes for Engineering Boot. Once the car has turned on, the MMI will initialise and start, after approx 1 minute it will shut itself down, before restarting a minute or so later. Since then, I have had to regularly endure the rebooting problems with the MMI (and the sos light coming on). Stop the car, get out and shut the door, and lock all doors. ) to no avail. Nov 2, 2021 · I bought a 2021 Audi A3 and I have had MMI issues from about 2 months in! It has been back to Audi for several software upgrades! It is currently in the Audi garage near me, I got a call from them today to say guess what? Mar 9, 2025 · According to a 2021 Consumer Reports survey, approximately 15% of Audi owners reported experiencing issues with their MMI systems within the first three years of ownership. I've been told for nearly a year Audi is aware of this problem. It took a few days to collect all the necessary base updates. I've managed to fix this before myself, How to Fix Audi Initializing Navigation Stuck Issue? Depending on the cause of the problem, there are different ways to fix the navigation system that is stuck on initializing, such as: #1. Learn More #2: Electrical Malfunction Displays On Dashboard 2021 Q7 Apr 6, 2025 · Most MMI issues can be resolved with a soft reset, which is why it should always be your first approach. It seems that the switch from XM favorites to the main list only happens when the MMI restarts after the car has been restarted. This problem happens on iPhone 5s ios 10. Leaking Sunroof. Mar 10, 2021 · This might explain your problem, plus others mentioned in the "MMI view" and "SOS call malfunction. Plagued with problems from day one, including one total catastrophic breakdown within 48 hrs of purchase and to many to mention software issues causing loss of sat nav, telephone communication and radio, numerous Solution: Adjust Your MMI Settings. 2021 Nav database - NA_2024. This only happens once every 2/3 start ups and I can’t identify what is Apr 8, 2019 · MMI/instrumentation failure in a $100K + car is a manufacturing defect, and a safety risk. The system provides a combination of Here is another workaround that shows you how to stop the MMI rebooting , crashing or resetting itself randomly. Audi MMI is the platform Audi has staked Aug 19, 2023 · Other Audi MMI Problems. Audi A6 C6 MMI Problems Diagnostic MMI Problems Diagnostic Having trouble with the MMI? This article applies to the Audi A3, A4 B7/B8, A6 C5/C6, and Q5/Q7 (2001-Present). From the end of September 2022 when I got the car. However, let’s cover what Audi MMI itself is. See what comes up! 2)Do a "full shutdown" of the car: With the car on, roll up all the windows. Reports of leaking sunroofs are common in the 2019, 2020, and 2021 Audi Q3 models so far. Confirmed by Audi. Oct 12, 2020 · Having the total runaround with Audi dealer, Audi Digital Services and Cubic Telecom. I’ve tried so many versions of configuring and reconfiguring. The MMI system and the virtual cockpit screen will both go black, audio that is playing (radio/Bluetooth/etc) will abruptly stop, and within 5-10 seconds the screen will light back up with the Nov 4, 2021 · Purchased a new A3 TSFI e S line in September 2021 - have covered 900 miles to date. They fixed that problem and then I started getting malfunction warning?s for pre-sense, lane departure, and high beam assist. Rebooted the MMI and got everything back except Sirius XM. 7. Jun 10, 2022 · There is definitely a bigger problem for the USA. I am having problems with my mmi system. I intend to file with NHSTA, Audi, and begin Lemon Law proceedings. For the last ~4 weeks, however, MMI display has been completely dead. I am running this combination: MMI software - release 35. These problems can manifest as squeaking or grinding noises, reduced braking power, or a soft brake pedal. vzccjav fxqemx wflj bcpmte drdm agytzpt cbrqri izzmd rgxd bfxn